At BowieKnifeHQ.com, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right.

✅ Eligibility for Refunds

We accept refund requests under the following conditions:

  • The item is returned within 14 days of delivery.

  • The knife is unused, unsharpened, and in its original condition and packaging.

  • You provide proof of purchase (order number or receipt).

Custom or personalized knives (e.g., engraved blades or custom-built orders) are non-refundable, unless they arrive damaged or incorrect.

🔄 How to Request a Refund

  1. Contact us with your order number and reason for return.

  2. We’ll respond within 2–3 business days with return instructions.

  3. Once we receive and inspect the item, we’ll process your refund.

💵 Refunds

Approved refunds will be processed to your original method of payment within 5–7 business days. Shipping costs are non-refundable.

❗Damaged or Wrong Item?

If your knife arrives damaged or you receive the wrong product, please contact us immediately. We will replace or refund the item at no extra cost to you.